Payment

Paypal is the only acceptable payment method for our items.
Please make a payment within 5 days after purchase.
If you do not have paypal account, please click the 'pay with a credit or debit card' button on Paypal site.
Please fill all info blanks and proceed payment.

Shipping

• Shipping Method : Registered Shipping (Express)
• Shipping Area : Worldwide
• Shipping Cost : $5.40 ~ $252.60
• Shipping Time : 10 - 20 days

• 
  Free Shipping ☞ There is free shipping icon on product page. This product doesn’t cause shipping cost.

  General shipping ☞ Shipment charges are according to weight. For merchandise weight, please refer to detail pages.

   

  - Shipping policy

  Announcement on delivery duration 1.

  After purchase
  - For customers whose products are shipping to US, the products will be delivered by USPS standard.

  (Delivery duration is : after dispatching, it is expected to take around 7-15 days)

   

  - Products that deliver to countries except US will be delivered via K-package of the Korean Post Office.

  (Delivery duration is : after dispatching, it will take about 10-20 days to get to the destination).

   

  Announcement on delivery duration 2.
  If purchased more than $ 300(Shipping is not included.) :
  - Regardless nation, products will be delivered by express service of FedEx, DHL, EMS, TNT.
  (Delivery duration is : after dispatching, it will take about 3-7 days to deliver).

  
  

  • It is not free shipping. This is an upgrade to a special delivery.
  • Customers cannot choose Delivery Company, products will be herded into an airplane of one

  of firstly arrived shipping company among Fedex, DHL, EMS or TNT.
  

  
  

  *Example: weight 25g + 37g = 62g
  

  
  

  therefore, it is applicable towards charges of merchandise weighting less than 100g

  Also, please verify the final cost from Checkout pages or Click Here <= Click Click Click

   

  - Shipping time (provides tracking numbers)
  07-15  Business days : US, Thailand, Philippines, Singapore, Japan, Hongkong and other Asian region
  

  10-25  Business days : Canada, Australia, UK, France, Spain, Germany and other European regions and middle east regions.
  15-35  Business days : Brazil, Malta, Russian Federation, Italy, Peru and other south american regions (Due to strict custom)
  

   

  - Customs and Duties
  Import duties and taxes are not included in the item price or shipping cost.
  These charges are the buyer's responsibility. We write a lower value to Customs Declaration and will mark it as a gift.
  If you need the amount to be lesser, on the declaration form, please message us beforehand.

Returns and Exchanges

[Return due to faulty]
If you discover the defect of product after receiving it,
you should inform us of this fact without delay within 5 days of product receipt.
And please capture the fault part and transmit it to us as a file (go.kosmeshop@gmail.com)
If there is a trace of using the product, the exchange or refund can be impossible.
(You can consult with our shop about the Return shipping cost.)

[Return and exchange due to customer’s change of mind]
Please inform us within 5 days of receiving the product.
If there is a trace of using the product, the return or exchange can be impossible so you should return the product to us as it is.
Buyer is responsible for return or exchange shipping costs.
When returning your item, it has to be in the original condition as it was sent out (New, unworn and unused condition)
* Refund amount not included the shipping cost.

Inquiries